Shipping

Orders over $150 (excluding shipping) will ship UPS ground at no charge*

Free shipping applies to orders shipped within the CONTINENTAL US ONLY.

IN STORE PICKUP FOR ONLINE SALES

Orders That are placed online and are in stock for shipping from our location may be picked up instore and MUST have a notation in the message box stating such.

Shipping to Alaska and Hawaii

UPS Ground is not available to Alaska and Hawaii.

Please choose an expedited shipping option for your order.

We are unable to ship to a PO box.

You must have a valid, physical street address in order for your order to be shipped.

International Orders

We will gladly ship internationally in compliance with the laws of each country.

We ship all international orders via UPS. For pricing, you will receive a real time quote for international shipping once the shipping information has been entered in our shopping cart

*Please note: for all international orders, each country determines the duties and fees collected upon arrival. Country Soul is not responsible for these costs. For questions about duties and taxes, please contact your local government.*

Expedited Shipping Information

You may upgrade to expedited shipping for an additional fee. Expedited shipping methods are only delivered on business days, Monday through Friday,

Damages and Shortages

If your product arrives damaged, or incomplete, you should contact the delivering carrier immediately. Save all packing material for inspection. Damages products must be reported within 72 hours.